Questions

Local service businesses in 30+ industries: plumbers, electricians, HVAC, roofers, landscapers, cleaners, contractors and more. Your pipeline stages, services and labels are set up for your industry.

About two weeks. We set up your receptionist with your hours, services and prices, set up the CRM for how your business works, and walk you and your crew through it.

Yes. Call (888) 533-5784: that's our own AI receptionist, the same system your customers would talk to. You can also click through the live demo of the CRM with sample data, no login needed, or book a 15-minute demo and we'll show it on a business like yours.

Yes. The AI receptionist, the CRM and payments work with any website. A new website is included in every plan if you want one.

Yes. Contacts come over from a spreadsheet export of any CRM (Jobber, Housecall Pro, ServiceTitan, HubSpot, GoHighLevel and others) or straight from your phone, with their dates, so follow-ups and campaigns treat old customers correctly. Your calendar comes over from Google, Outlook or Apple Calendar, or from your old CRM's appointment export. We can load it all for you on the setup call.

It answers every call, day and night, in your business's name. It answers callers' questions, books new visits into your calendar, and asks new callers how they heard about you. Every call lands in your Inbox with a summary.

From the Receptionist page in your CRM: your hours, closures, services, prices and FAQs. We fill it in with you during setup, and you can change it any time. It quotes the prices you set there.

Yes. It books new visits straight into your CRM calendar, within your rules: your hours, and which services it's allowed to book.

Yes. It recognizes returning callers by name and knows their upcoming visits. It can move or cancel a visit and add a note to it, and you can switch that on or off.

Yes. Every call lands in your Inbox with a summary. New leads also land in your pipeline, and you get an email alert for each one. Spam and robocalls are filtered out.

The call still lands in your Inbox with a summary, so you can see what the caller asked and call them back. If the same question keeps coming up, add the answer to your FAQs on the Receptionist page.

Call (888) 533-5784 and judge for yourself. That's our own AI receptionist, answering the same way it would for your business.

500 minutes a month on Front Office and Growth, and 1,000 on Total Growth. Extra minutes are $0.10 a minute.

Not yet. Text messaging is waiting on carrier approval and is coming soon. Until then, quote follow-ups and review requests go out by email, and your receptionist handles calls.

Contacts, a pipeline with stages set up for your industry, a calendar with repeating jobs, an Inbox for calls and web form leads, estimates and invoices, Documents, Reports, and an activity log of who changed what. The AI business advisor on the Reports page answers questions about your numbers from your own data. It works on phones, in light or dark mode.

They get one screen: My day. Their visits with directions, the customer's number, your notes and the equipment on site. From each visit they clock in, fill in the work order (checklist or punch list, photos, parts used, the customer's signature) and tap Get paid. If they can use a text message, they can use this.

Yes. Each person gets their own login with a role: owner, office or tech. The activity log shows who changed what.

Each customer gets a private link to their upcoming visits, estimates they can accept, invoices they can pay, photo updates from the job, and a way to book again. You also get an online booking page where customers pick a day and time from your real open slots. Link it from your website.

Emails, not texts: quote follow-ups, a review request the day after a job is marked complete, and a win-back email a year later. You get a daily digest at 7 AM and a "your week" email every Friday at 4 PM. Growth and Total Growth add email campaigns to your contacts.

Payments run through your own Stripe account. QuickBooks sync is coming soon. There's no Google Calendar sync or Zapier connection today.

Yes. You can export your contacts any time. It's your data.

No. We build the CRM ourselves, for local service businesses. It isn't a reskinned version of another product.

By card or from their US bank account, online from the invoice or on the spot: your crew shows a QR code and the customer pays on their own phone. You can ask for a deposit on an estimate. The invoice marks itself paid and the job moves to won.

Stripe's standard processing fees, plus a BrickByClick fee of 0.5% per card payment, at most $25 a payment. No BrickByClick fee on bank payments.

Straight into your own Stripe account, and out to your bank on Stripe's normal payout schedule.

Yes. Record cash, check, Zelle, Venmo, Cash App and other payments on the invoice.

Yes. We build it and host it, with SSL included, so there's no separate hosting bill. Front Office and Growth include 10+ pages; Total Growth includes unlimited pages.

Request the change from the Website tab in your CRM, with photos if you need them, and our team makes it. Your receptionist's hours, services, prices and FAQs you change yourself on the Receptionist page.

On Growth: local SEO and on-page optimization, Google Business Profile setup and management, 25 citations, a blog post every month, and a monthly strategy call. Total Growth adds a second blog post each month and backlink building.

No. Nobody controls Google's rankings, so we don't promise them. Local SEO builds over months: we do the work every month and go over it with you on your strategy call.

It stays yours, with all its reviews. We manage it for you, but your business owns it. If you cancel, we remove ourselves as managers.

Most SEO agencies stop once your phone rings. We also answer those calls, book the jobs, help your crew run them and collect the money, all in one place.

Front Office, $399/month: the AI receptionist with 500 minutes a month, the CRM, estimates, invoices and online payments, the crew app, automatic follow-ups and review requests by email, and a website with 10+ pages, hosting and SSL.

Growth, $599/month: everything in Front Office, plus local SEO and on-page optimization, Google Business Profile setup and management, 25 citations, a blog post a month, email campaigns and a monthly strategy call.

Total Growth, $999/month: everything in Growth, plus 1,000 AI receptionist minutes a month, 2 blog posts a month, backlink building, unlimited website pages, and a dedicated account manager with priority support. Compare every feature.

No. Every plan is month to month, with no setup fees. If it isn't working for you, cancel any time.

US dollars, for every plan and every extra.

AI receptionist minutes over your plan's limit, at $0.10 a minute, and payment processing: Stripe's standard fees plus 0.5% per card payment (at most $25). There are no setup fees.

Email us at info@brickbyclick.ai on any plan. Growth includes a monthly strategy call. Total Growth adds a dedicated account manager and priority support.

They have new names. Blueprint is now Front Office ($399/month) and Automation is now Growth ($599/month). Total Growth keeps its name ($999/month).