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Website chatbot · Add-on

Answers from your website. Any hour.

A chat assistant for your website. Visitors ask about your services, prices, hours or the area you serve, and it answers from what your website says, not from a generic script. When they're ready, it sends them to your booking page or your phone.

  • Add-on, not in the standard plans
  • Price: ask on your demo
  • Set up by us
Ace Plumbing
Website chat
AI
  • Visitor: Do you do same-day service?
  • Ace PlumbingYes, for most repairs. Emergency calls are answered 24/7, and the dispatch fee is $149, which covers the first hour.
  • Visitor: Can someone come today?
  • Ace PlumbingPick an open time on our booking page, or call us and we'll fit you in.
An example for a sample plumbing business. The answers come from that business's own services and emergency pages.

What it does

The questions people ask before they call, answered on your website, by day and by night.

For your visitors

Whoever lands on your site, at any hour

  • Answers about your services, prices, hours and service area, from your website's own pages
  • A real answer in plain words, not “please contact us for a quote”
  • When the answer isn't on your website, it says so and points them to you
  • Works on phones: it opens full screen

For you

The owner, and whoever answers the phone

  • The questions you answer over and over get answered on your website, even after hours
  • Visitors who are ready go to your online booking page, where they pick a time from your real open slots
  • Or they call, and your AI receptionist picks up
  • Set up by us from your website. No scripts or decision trees for you to write

Not a contact form in a chat bubble

It answers

Many chat widgets are a contact form, or need someone sitting there to type replies. This one answers the question in front of it.

From your pages, not a script

A scripted bot only knows the few answers typed into it. This one works from your website: services, prices, service area and FAQs.

Hands off when it should

Ready to book? It sends them to your booking page or your phone. Not on your website? It says so instead of guessing.


Chatbot or AI receptionist?

Two different things. Most businesses start with the receptionist: it's in every plan, and it answers the phone.

AI receptionist

In every plan

Answers your phone, 24/7, in your business's name. Books, moves or cancels visits within your rules, and logs every call in your CRM with a summary.

How the AI receptionist works

Website chatbot

Add-on

Answers the chat on your website from your website's own pages, and sends visitors who are ready to your booking page or your phone.

See every AI agent we offer
Try ours

Chat in the corner

The chat on this page is ours. Ask it what BrickByClick does, what it costs or how setup works.

Price

Ask on your demo

The chatbot is an add-on, not part of Front Office, Growth or Total Growth. On your demo we'll look at your website with you and give you the price.


Questions

Is the chatbot included in my plan?
No. The website chatbot isn't part of the standard Front Office, Growth or Total Growth plans. It's an add-on: ask about it when you book a demo.
Where do its answers come from?
From your website's own pages: your services, prices, service area and common questions. It isn't a list of canned replies. If something isn't on your website, it won't know it.
Can it book appointments?
Not by itself. It sends visitors to your online booking page, where they pick a time from your real open slots, or to your phone number, where your AI receptionist can book them.
What if a visitor asks something that isn't on my website?
It's set up to say it doesn't have that information and point them to your phone or your contact page, rather than guess. If people keep asking about something, that's worth adding to your website.
Is it the same as the AI receptionist?
No. The AI receptionist answers your phone and is in every plan. The chatbot answers the chat on your website and is an add-on.
Does it work on phones?
Yes. On a phone it opens full screen, like the chat on this page.
Does it work with my current website?
Ask on your demo. We'll look at your website with you and tell you what it takes.

Ask about it on your demo

Fifteen minutes. We'll show you the receptionist and the CRM that come with every plan, and look at whether a chatbot makes sense for your website.