Terms of Service

1. Acceptance of Terms

By accessing or using BrickByClick.ai ("Service," "we," "our," or "us"), you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Service.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Service constitutes acceptance of modified Terms.

2. Service Description

BrickByClick.ai provides search engine optimization (SEO), AI automation, website development, and digital marketing services ("Services"). Services may include but are not limited to:

• Local SEO optimization
• On-page and technical SEO
• Google Business Profile management
• Citation building
• Backlink acquisition
• Review generation automation
• AI-powered receptionist services
• Website development and hosting
• CRM and marketing automation

3. No Guarantees of Results

3.1 SEO Results Disclaimer

Search engine optimization is an inherently uncertain practice. Rankings, traffic, and conversions depend on numerous factors beyond our control, including but not limited to:

• Search engine algorithm changes (Google, Bing, etc.)
• Competitor actions and market dynamics
• Your website's technical infrastructure
• Your business's reputation and review history
• Industry-specific competition levels
• Geographic market conditions
• Seasonality and economic factors
• User behavior and search intent changes

3.2 Rankings and Traffic

We do not guarantee:

• Any specific ranking position in search results
• First page or top 3 rankings for any keyword
• Increased website traffic or visitor numbers
• Maintenance of any achieved rankings
• Protection from ranking drops or penalties

3.3 Lead Generation and ROI

We do not guarantee:

• Any specific number of leads, calls, or inquiries
• Quality or conversion rate of generated leads
• Any specific return on investment (ROI)
• Revenue increases or business growth
• Recovery of service fees through increased sales

3.4 Timeframes

While we may provide estimated timeframes for results (e.g., "results in 60-90 days"), these are estimates only and not guarantees. Actual results may take longer, may not occur at all, or may differ significantly from estimates.

3.5 Case Studies and Testimonials

Any case studies, testimonials, examples, or results displayed on our website or marketing materials represent specific outcomes for specific clients under specific circumstances. Your results may differ significantly. Past performance does not guarantee future results.

4. Client Responsibilities

4.1 Cooperation and Access

Client agrees to:

• Provide timely access to websites, accounts, and necessary credentials
• Respond to requests for information within reasonable timeframes
• Approve deliverables and content in a timely manner
• Maintain website hosting, domain registration, and technical infrastructure

4.2 Content and Compliance

Client is solely responsible for:

• Accuracy of business information provided
• Compliance with all applicable laws and regulations
• Obtaining necessary rights to content, images, and trademarks
• Ensuring products/services comply with advertising standards

4.3 Review Policies

Client acknowledges that our review generation services:

• Only request reviews from actual customers who used your services
• Do not incentivize, purchase, or fabricate reviews
• Comply with Google, Yelp, and platform review policies
• Cannot control what customers write in their reviews

Client is responsible for ensuring their business practices merit positive reviews.

5. Payment Terms

5.1 Fees and Billing

• Monthly Plans: Billed monthly in advance on the subscription date
• Setup Fees: May apply and are non-refundable
• Price Changes: We reserve the right to change pricing with 30 days notice
• Payment Method: Valid payment method required on file

5.2 Cancellation and Refunds

• Month-to-Month: Cancel anytime; no refunds for partial months
• Setup Fees: Non-refundable once work has commenced
• No Performance Refunds: Fees are for services rendered, not results achieved
• Cancellation Process: Written notice required; takes effect at end of billing period

5.3 Non-Payment

Failure to pay may result in:

• Suspension or termination of services
• Removal of website hosting and content
• Deletion of accounts and configurations
• Collection actions and legal fees

6. Intellectual Property

6.1 Our Property

BrickByClick.ai retains all rights to:

• Our software, tools, and proprietary systems
• Templates, frameworks, and methodologies
• Trademarks, logos, and brand materials
• Pre-existing code and intellectual property

6.2 Client Property

Upon full payment, Client owns:

• Custom content created specifically for Client
• Website design and custom code (excluding templates/frameworks)
• Business-specific strategies and reports

6.3 Third-Party Content

Client is responsible for obtaining licenses for third-party content (stock photos, fonts, plugins) used in their project.

7. Limitation of Liability

7.1 Excluded Damages

BrickByClick.ai shall NOT be liable for:

• Lost profits, revenue, or business opportunities
• Loss of rankings, traffic, or search visibility
• Costs of procuring substitute services
• Indirect, incidental, or consequential damages
• Damages resulting from third-party actions (competitors, search engines, review platforms)
• Algorithm changes or search engine penalties
• Data loss or website downtime

7.2 Force Majeure

We are not liable for failures or delays caused by circumstances beyond our reasonable control, including search engine algorithm changes, platform policy changes, or internet infrastructure issues.

8. Warranties and Disclaimers

8.1 Disclaimer of Warranties

We disclaim all warranties including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties of uninterrupted or error-free service
• Warranties regarding accuracy, reliability, or timeliness
• Warranties of specific results or outcomes

8.2 Third-Party Services

We are not responsible for third-party services, platforms, or tools (Google, social media platforms, hosting providers, etc.). Changes to third-party platforms may affect service delivery.

9. Indemnification

Client agrees to indemnify, defend, and hold harmless BrickByClick.ai, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Client's use of Services
• Client's violation of these Terms
• Client's violation of any law or third-party rights
• Content provided by Client
• Client's business practices or customer interactions

10. Dispute Resolution and Arbitration

10.1 Binding Arbitration

Any dispute, claim, or controversy arising from these Terms or Services shall be resolved by binding arbitration rather than in court, except that either party may seek injunctive relief in court for intellectual property disputes.

10.2 Arbitration Rules

• Administrator: American Arbitration Association (AAA) or JAMS
• Rules: AAA Commercial Arbitration Rules
• Location: Arbitration held in Quebec, Canada (virtual proceedings allowed)
• Arbitrator: Single neutral arbitrator
• Costs: Each party bears their own costs and legal fees

10.3 Class Action Waiver

YOU AGREE TO WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. Claims must be brought individually.

10.4 Governing Law

These Terms are governed by the laws of Quebec, Canada, without regard to conflict of law principles.

11. Termination

11.1 Termination by Client

Client may cancel at any time with written notice. Cancellation takes effect at the end of the current billing period. No refunds for partial periods.

11.2 Termination by BrickByClick

We may terminate Services immediately if Client:

• Fails to pay fees
• Violates these Terms
• Engages in illegal or unethical practices
• Abuses or harasses our staff

11.3 Effect of Termination

Upon termination:

• Access to our tools and platforms will be revoked
• Websites may be taken offline if hosted by us
• We will provide final reports and data exports upon request
• Outstanding fees remain due and payable

12. Confidentiality

Both parties agree to keep confidential information (business strategies, access credentials, proprietary data) confidential and not disclose to third parties without written consent.

This obligation survives termination of Services.

13. Changes to Services

We reserve the right to:

• Modify, suspend, or discontinue any Service feature
• Change service specifications or delivery methods
• Update our methodologies and strategies
• Respond to algorithm changes and platform policy updates

We will notify Clients of material changes when reasonably possible.

14. Miscellaneous

14.1 Entire Agreement

These Terms constitute the entire agreement between Client and BrickByClick.ai and supersede all prior agreements, whether written or oral.

14.2 Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

14.3 No Waiver

Failure to enforce any provision does not waive our right to enforce it later.

14.4 Assignment

Client may not assign these Terms without our written consent. We may assign these Terms to any successor or affiliate.

14.5 Survival

Provisions regarding payment, intellectual property, confidentiality, liability limitations, and dispute resolution survive termination.

15. Contact Information

For questions about these Terms, contact us at:

BrickByClick.ai
Email: legal@brickbyclick.ai
Website: https://brickbyclick.ai