LiveChat Alternative

Looking for a
LiveChat Alternative?

LiveChat is exactly what the name says — live, human chat. Someone on your team needs to sit there and type. When they leave for the day, visitors see a contact form. BrickByClick's AI chatbot answers every question 24/7 with your real pricing, books appointments, and captures leads. No humans required, no after-hours gaps.

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See the Comparison
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No contracts
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No per-agent fees
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Reads your website
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AI Chat Workflow
BrickByClick AI chatbot workflow diagram
Common Pain Points

Why People Leave LiveChat

01

100% Human-Dependent

LiveChat requires a human operator behind every conversation. No operator online? No chat. This means you're paying for both the software AND the staff time. BrickByClick's AI handles everything autonomously — the total cost of operation is zero human hours.

02

After-Hours = Contact Form

When your team logs off, LiveChat switches to an offline message form. Studies show 70% of visitors who see a contact form leave without filling it out. BrickByClick's AI chatbot is always on — answering questions and capturing leads at 11 PM the same as 11 AM.

03

Per-Agent Pricing Kills Your Budget

LiveChat charges $20–69/mo per agent seat. A team of 3? That's $60–207/mo — and you still need to pay the humans sitting in those seats. BrickByClick replaces them with one AI chatbot that answers on its own.

04

No Business Intelligence

LiveChat's agents only know what they know. If a new team member doesn't know your emergency plumbing rate, they guess or put the customer on hold. BrickByClick's AI searches your website in real-time — every answer is verified against your actual content.

Feature Comparison

LiveChat vs BrickByClick AI Chatbot

Feature
LiveChat
BrickByClick
Monthly Cost
$20–69/mo per agent seat
Ask about it on your demo
Staffing Required
Yes — 100% human-operated
No — fully autonomous AI
After-Hours Coverage
Offline message form
24/7 AI chatbot with full business knowledge
Response Time
Depends on agent availability
Instant — every time, day or night
Business Knowledge
Limited to agent training/memory
Your full website — pricing, services, policies
Scalability
More visitors = more agents needed
Ask about it on your demo
Lead Capture
Manual — agent must ask and log
Automatic CRM pipeline + email follow-up
Cost Per Conversation
Agent salary ÷ conversations
Ask about it on your demo

Ready to switch? Get your AI chatbot live in days — no contracts, no setup fees.

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Architecture Comparison

LiveChat's Approach vs BrickByClick

Typical Chatbot ($20–69/mo per agent)
Visitor Types Message
→
Script Checks Keywords
NO INTELLIGENCE
→
Returns Pre-Written Answer
GENERIC
→
OR: Human Must Respond
BUSINESS HOURS ONLY
BrickByClick AI Chatbot
Visitor Types Message
→
AI Searches Your Website
READS YOUR WEBSITE
→
AI Writes the Answer
FROM YOUR DATA
→
Answer With Real Pricing
VERIFIED · SPECIFIC
Transparent Pricing

Our Plans

No setup fees. No contracts. The AI chatbot isn't part of these plans — ask about adding it on your demo.

Adds local SEO
More calls

Growth

Front Office, plus the local marketing that brings in more calls

$599/mo
  • Everything in Front Office
  • Local SEO and on-page optimization
  • Google Business Profile setup and management
  • 25 citations and 1 blog post a month
  • Email campaigns
  • Monthly strategy call
Get Started
Everything

Total Growth

Everything we do, with more AI minutes and a dedicated account manager

$999/mo
  • Everything in Growth
  • AI receptionist, 1,000 minutes a month
  • 2 blog posts a month
  • Backlink building
  • Unlimited website pages
  • Dedicated account manager and priority support
Get Started
Common Questions

Switching from LiveChat

Can AI really replace human chat agents?
For the majority of customer inquiries — yes. Most chat questions are about pricing, availability, services, and scheduling. The AI answers these from your website data instantly. For truly complex situations, it captures the lead and flags it for human follow-up.
What about the personal touch of human chat?
BrickByClick's AI is conversational, friendly, and knows your business intimately. It addresses customers by name, remembers context within the conversation, and provides specific answers — not generic scripts. Most visitors can't tell it's AI.
We have a chat team already — would this replace them?
It can. Or your team can focus on high-value interactions while the AI handles the 80% of repetitive questions. Either way, you stop paying per-agent fees and gain 24/7 coverage.
Does it work on all website platforms?
Yes. The chatbot is a simple JavaScript widget that works on any website — WordPress, Wix, Squarespace, custom HTML, or the BrickByClick website included with your plan.
Make the Switch

Stop Paying for LiveChat's Limitations.

Get an AI chatbot that reads your website, answers with your real data, and captures leads 24/7. Ask about adding it when you book a demo.

Switch to BrickByClick

Or call us directly: +1 (888) 533-5784